PickTag

Repair tracking for jewelers

Manage customers, repairs, and workshop partners from one place. Document each piece, update status, and give customers a link to follow their job.

Repair management
Before & after photos
Customer tracking
Mobile-first

Features

What PickTag covers

Core tools for shops that run repairs every day — kept simple and mobile-ready.

Repairs

Product type, metal, operation, pricing, dates, priority, and status.

Customers

Profiles, contact details, repair history, and notes.

Photos

Before shots at intake. After shots when the job is done.

Tracking links

A public page per repair so customers can check status themselves.

Dashboard

Active repairs, deliveries due today, and revenue overview.

Partners

Send work to external workshops and keep the record in one system.

How it works

Counter to customer in three steps

01
Register the repair
Customer, product details, pricing, and before photos at the counter.
02
Share tracking
Customer receives a link to follow status — no app required on their side.
03
Update and deliver
Move status as work progresses. Add after photos when ready for pickup.

For shops

Who it's for

Retail jewelers

Shops that mix sales with daily repair work.

Repair counters

Resize, solder, stone setting — high volume, tight deadlines.

Fine & watch jewelry

When documentation and status matter for high-value pieces.

Multi-branch shops

Same workflow and tracking language across locations.